Acceptable Use Policy
This Acceptable Use Policy (AUP) governs your use of the CyberOrbit AI platform and Services. It is incorporated into the Terms of Service, the Master Services Agreement, the MSP Partner Agreement, and the Trial / Evaluation Agreement. Because the Services perform active, offensive penetration testing, misuse can cause real harm and can be a criminal offence. Breach of this AUP is a material breach and may result in immediate suspension or termination.
1. The golden rule — authorisation for every target
You must hold a valid, current, signed Penetration Testing Authorisation for every target before any scan begins. No exceptions, including during trials and beta evaluations.
You must only test systems you own or are explicitly, lawfully authorised in writing to test. You are responsible for ensuring your scope is accurate and that any required third-party consents (hosting providers, cloud platforms, ISPs) are in place.
2. Prohibited uses
You must not use the Services to:
- Test, scan, probe, or exploit any system you do not own or are not explicitly authorised to test
- Test any target outside the authorised scope and test window
- Attack, disrupt, or gain unauthorised access to any third party, or use the Services as a launch point against third-party infrastructure
- Conduct unlawful surveillance, espionage, or interception
- Exfiltrate, retain, or misuse any data accessed during testing beyond what is necessary to evidence a finding
- Circumvent or disable the Platform's security controls, rate limits, or scope enforcement
- Reverse engineer the Platform or extract or replicate its scanning methodology
- Resell or provide access to the Services except as expressly permitted (for example, under an MSP Partner Agreement)
- Breach any applicable law, including computer-misuse, privacy, and export-control laws
3. MSP and reseller use
If you access the Services as an MSP or reseller, you must additionally: hold and retain End Client authorisation for every target (per the MSP Partner Agreement), flow the Sub-Processor List and cross-border disclosure to your End Clients, and not represent the Services in a misleading way.
4. Reporting obligations
You must report to CyberOrbit, promptly, any: suspected unauthorised use of your account; testing that has occurred outside scope; or security incident affecting the Services. Report via our security disclosure form.
If you discover a vulnerability in the CyberOrbit platform itself, follow the Responsible Disclosure Policy.
5. Enforcement
- Suspension. CyberOrbit may immediately suspend access, in whole or in part, if it reasonably suspects a breach of this AUP, unauthorised testing, or a risk of harm to any system or person.
- Termination. A material or repeated breach may result in termination of the Services under the applicable agreement.
- Cooperation with authorities. CyberOrbit may report unlawful activity to, and cooperate with, law enforcement and regulators as required by law.
6. Changes
CyberOrbit may update this AUP on notice. Continued use after the effective date constitutes acceptance.
7. Relationship to our other terms
This AUP is incorporated into, and read with, the Terms of Service and our Privacy Policy.
8. Contact
Security issues and reports: use our security disclosure form. General and legal enquiries: use the contact form.
Legal inquiries
For privacy requests, data access or deletion requests, or any other legal matter — use this form. We respond within 2 business days.
CyberOrbit AI Pty Ltd · Australia